CHAPTER 12
Enterprise Resource Planning
•At the heart of all ERP systems is a
database, when a user enters or updates information in one module, it is
immediately and automatically updated throughout the entire system.
- ERP Integration Data Flow
- ERP Process Flow
Bringing The Organization Together
- Information has traditionally been isolated within specific departments, whether on an individual database, in a file cabinet, or on an employee's PC.
- The Organization before ERP
- ERP - Bringing the Organization Together
The Evolution Of ERP
Integrating SCM, CRM, And ERP
- SCM, CRM, and ERP are the backbone of
e-business
- Integration of these applications is the
key to success for many companies
- Integration allows the unlocking of
information to make it available to any
user, anywhere, anytime
Integration Tools
- Many companies purchase modules from an
ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different
modules together
-Middleware –
several different types of software which sit in the middle of and provide
connectivity between two or more software applications
- Enterprise
application integration (EAI) middleware – packages together commonly used
functionality which reduced the time necessary to develop solutions that
integrate applications from multiple vendors
- Primary Users and Business Benefits of Strategic Initiatives
- Integrations between SCM, CRM, and ERP Applications
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